HelloFarmer Membership Conditions & Privacy Statement & HelloFarmer Shop Delivery Conditions
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On this page you can read about the different arrangements for membership of HelloFarmer for producers, our general privacy rules, and our general terms and conditions for the HelloFarmerShop
- Membership
- Privacy statement
- HelloFarmerShop
Membership Terms
Conditions of participation
You are a producer, processor or seller of local products You agree to these terms (see https://www.HelloFarmer.org/conditions)
- HelloFarm: Say Hello with a free account, an account with limited possibilities. Create your profile and company.
- Hello Farm: Say Hello with a full profile. From the second year for € 12.50 per month (the 1st year is free) You actively participate in the visibility of HelloFarmer . Via messages in your location and via messages on your products. Sign Up? Create your profile and company. After approval, the profile comes online.
- HelloBoerShop: Say Hello and use our sales platform. Interested? Ask for the possibilities.
During the crisis, all accounts are also temporarily upgraded to HelloFarmer account.
Cancellation conditions
If you want to cancel your participation, we request that you notify us no later than 1 month before the end of the paid participation period. Your participation will be terminated at the end of the paid participation period. If you cancel, you will always receive a confirmation by e-mail or by post within 5-10 working days. You can notify us of your cancellation in writing. Please state your full address details in your letter or email. Send your written cancellation to:
Cooperative Hello Farmer U.A.
Hagenweg 20
7722 LE Dalfsen
or mail it to info@halloboer.org
What are the benefits for you?
- Listed as a participating company at www.hellofarmer.org
- Show consumers where and how your products are made, processed and for sale.
- Active promotion via the (social) media channels of Hallo Boer
- HelloFarmer promotional package (including stickers and flyers)
- HelloBoer logos for menu card, website and products
- Personal assistance, information and advice
- First year free membership
HelloFarm Manifesto
Working together to ensure that more local food from the area is eaten is our mission. HelloFarmer helps to visualize the existing short chains and to stimulate new local food chains in the region. Short chains restore the relationships between farmer and citizen, farmer and soil, farmer and nature, nature and citizen and farmer and economy. So that we jointly build a new food system in which food and their producers are valued again and quality, sustainability, health, taste, landscape and a fair earnings model are paramount.
The following principles are central to HelloFarmer:
open - honest and transparent - independent
HelloFarmer is an open platform where we use open data. You are proud of your food products and are open to promote this jointly with your colleagues in order to increase sales. You can also see where there is still room on the market, and you can also see, for example, who is developing which initiatives for a better relationship between consumer and producer. HelloFarmer makes it easy to contact each other, share knowledge and invent new business models. This requires an open attitude and mentality and commitment to your region. Together we have to do it and together we are stronger than alone. The power of the collective!
Independent
HelloFarmer is a collaboration platform and strives for more efficiency in the chain by, among other things, finding each other in the field of support in marketing and logistics. You are willing to work with other entrepreneurs and thereby make a difference.
HelloFarmer is and will remain an independent platform and as a member you will remain independent. This means that you can sail your own course. We do not depend on certain market parties, but want it to be something for everyone. Big or small - regular or organic as long as you want to help renew the regional food chain, you are welcome!
We work from small changes and improvements. We are a learning environment where we grow step by step towards the further integration of short food chains in the regional economy.
Privacy statement HelloFarmer
Coöperative HalloBoer U.A. attaches great importance to the protection of your personal data. In this Privacy Policy we want to provide clear and transparent information about how we handle personal data. We do everything we can to guarantee your privacy and therefore handle personal data with care. Cooperative HalloBoer U.A. complies in all cases with applicable laws and regulations, including the General Data Protection Regulation. This means that we at least:
- Process your personal data in accordance with the purpose for which it was provided, these goals and type of personal data are described in this Privacy Policy;
- Processing of your personal data is limited to only those data that are at least necessary for the purposes for which they are processed;
- Ask for your explicit consent if we need it for the processing of your personal data;
- Have taken appropriate technical and organizational measures to ensure the security of your personal data;
- Do not pass on personal data to other parties, unless this is necessary for the execution of the purposes for which they were provided;
- Be aware of your rights regarding your personal data, want to point this out to you and respect them.
As a Cooperative HalloBoer U.A. we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details below:
Cooperative HalloBoer U.A.
Hagenweg 20
7722 LE Dalfsen
+ 31 6 81989048
Niels Tomson is the Data Protection Officer of HelloFarmer He / she can be reached via niels@halloboer.org or +31 6 81989048
Personal data that we process
HelloFarmer processes your personal data because you use our services and / or because you provide this data to us yourself.
Below you will find an overview of the personal data we process:
Non-member entrepreneurs:
- First and last name
- Address data
- phone number
- E-mail address
Entrepreneur members:
- First and last name
- Sex
- Address data
- phone number
- E-mail address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Internet browser and device type
Consumers:
- First and last name
- Sex
- Address data
- phone number
- E-mail address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Internet browser and device type
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at niels@halloboer.org and we will delete this information.
For what purpose and on what basis we process personal data
HelloFarmer processes your personal data for the following purposes:
- Taking care of the services on the HelloFarmer platform
- Maintaining the membership register
- Handling your payment
- Sending our newsletter and / or advertising brochure
- To be able to call or e-mail you if necessary to carry out our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- Sharing knowledge and experiences
- Sending invitations to theme meetings
Automated decision making
HelloFarmer does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of HelloFarmer ).
How long we keep personal data
HelloFarmer does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected. We use the following retention periods for the following (categories) of personal data:
Non-member entrepreneurs:
- Concerns publicly collected data> during the lifespan of the platform.
Entrepreneur members:
- During membership. After termination of membership, see "Not member entrepreneurs".
- Consumers:
- Personal data> Retention period up to five years after the last login for optimal service
- Personal data after ordering> Retention period up to eight years after the last login for the tax authorities
- Data for sending newsletter until deregistration.
Sharing personal data with third parties
HelloFarmer does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. HelloFarmer remains responsible for these processing operations.
Cookies, or comparable techniques, that we use
HelloFarmer uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. HelloFarmer uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content.
On your first visit to our website, we have already informed you about these cookies and asked for your permission to place them.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
See for an explanation: https://veiliginternetten.nl/themes/s Situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
View, adjust or delete data
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
If you wish to exercise your right of objection and / or right to data portability or if you have other questions / comments about data processing, please send a specified request to niels@halloboer.org.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. HelloFarmer will respond to your request as soon as possible, but in any case within four weeks.
HelloFarmer would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
HelloFarmer takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact niels@halloboer.org
Terms and conditions HelloFarmerShop
General
When placing an order you agree to our terms and conditions HelloFarmerShop. HelloFarmer reserves the right to change its general terms and conditions prematurely.
Delivery
Delivery takes place while supplies last. HelloFarmer strives to deliver orders within the period indicated by region. Depending on the nature of the order, this may take longer because we still have to purchase some products from the manufacturer. We do not or cannot keep some products in stock ourselves. If this is the case, we will contact you.
Prices
The prices mentioned with the products are in Euros including VAT. Shipping costs are not included in the mentioned prices. Before the conclusion of the agreement, the total price including shipping costs will be shown to you via our website.
Shipping costs
There are always delivery costs associated with the shipment. These depend on the region. Delivery costs are clearly communicated when the order is finalized. All packages can be picked up at any time at HelloFarmer pick up point ..
All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors.
Payment
Payment of your order can be made via:
- iDEAL: You pay in this trusted and reliable payment environment and are automatically forwarded to your own bank. Here you can directly transfer the amount of your order.
Guarantee
HelloFarmer guarantees that the products it supplies meet the requirements of usability, reliability and service life as reasonably intended by the parties to the purchase agreement.
Agreement
HelloFarmer reserves the right not to accept an order or assignment without giving reasons. We have never done this and hope we never have to.
Exchange and return
In principle, you can return or exchange products. You have 14 days to do this. You are then responsible for the shipment and the costs of that shipment. We undertake to refund you the purchase costs of the returned products within thirty days. You cannot exchange or return products with a limited shelf life or products that can no longer be sold by us for any other reason. We do not accept open, no longer closed or opened products.
Copyright
The website and all parts thereof, with the exception of certain (hyper) links, are the property of HelloFarmer. It is not allowed to publish, copy or save the site or parts thereof, such as texts or photos, without our express written permission. This permission is not required for personal, non-commercial use.
Contact
If you have any complaints, questions or comments about these conditions after reading these General Terms and Conditions, please do not hesitate to contact